Shipping policy
SHIPPING POLICY
Processing Time Orders are typically processed within 1-2 business days (Monday-Friday, excluding UK bank holidays). You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times We offer the following shipping options within the United Kingdom:
- Standard Shipping: 3-5 business days - £4.99
- Express Shipping: 1-2 business days - £10
- Free Standard Shipping on orders over £60
International Shipping We currently ship to select international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to customs duties, taxes, and fees determined by your country's customs office. These charges are the responsibility of the recipient.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery status.
Shipping Address Please ensure your shipping address is correct before completing your purchase. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Delays While we strive to meet our estimated delivery times, occasional delays may occur due to circumstances beyond our control, such as weather conditions, carrier delays, or customs processing for international orders.
Contact Us If you have questions about your shipment or need assistance, please contact us at [your email] or through our contact page.